|
|
NETcellent 30 Day Return Policy All NETcellent products carry a 30 day no questions asked return policy even if the product has been opened and installed. This includes ELLIOTT Business Software and vertical/add-on enhancements. However, this does not include service items and non-NSI products (third party solutions). Also, freight and handling fees will not be credited back when returned. Since NETcellent
sells products through a valued added reseller network and not all
products your reseller sells are from NETcellent, NETcellent will
only credit back the items that were sold by NETcellent and the
amount that NETcellent charged your reseller. It is up to
your reseller whether they will give you credit back. You
are advised to confirm with your reseller if they will give you
credit back if you return products in 30 days. You should
return the product through your reseller. In the event of
a dispute and if your reseller refuses to give you credit back,
you may return the product to NETcellent directly for a credit that
NETcellent charged the reseller originally. An NSI product
is a software product that is created by NETcellent and is qualified
for the 30 days return policy. You may return NSI products
even if the seal package is broken and the software has been installed.
This includes the following:
A Service item
is a service that either NETcellent or a third party performed and
is not considered as a product. No service items can be returned.
This includes but is not limited to:
|
|||||||||||||||||
